OpenCRM FAQs

    • Who is OpenCRM best for - their role(s) within what kind of companies.

      OpenCRM has a whole tool bag of features to help with everything within your business.

      We have features to help with Contact Management, Sales Pipeline, Email campaigns, Orders Finances and Accounting, Project management, Company Reports and much more!

      OpenCRM also has the ability to integrate seamlessly with 3rd party apps and tools such as Microsoft 365, Xero, Jotform and many more!

    • How does OpenCRM benefit them?

      OpenCRM is designed to help with all types of businesses. We have success stories from many different sectors including IFA's, Morgage Advisors, Online Retailers, Telecommunications, Professional services and Charity organisations.

      Whether it's some contact management and customer communication assistance you need, or perhaps you need an all-encompassing business hub to aid every department within your company? OpenCRM has you covered!

    • How technical do users need to be to use OpenCRM's software?

      OpenCRM is highly customisable, meaning you can mould and construct your own modules and layouts to fit into your business seamlessly.

      For those less technically minded users, we are here to help you get your OpenCRM system functioning exactly as you want it to.

      And for those more tech-savvy users, all the tools are baked into OpenCRM for you to make as many changes as you need.

    • What makes OpenCRM a leader in this space?

      At OpenCRM we pride ourselves on our data privacy and UK based team. With all of our systems and data being stored here in the UK, you can be sure you're covered by local data privacy regulations. Your data is safe and more importantly, your customer's data is safe!

      We have been rated '5 stars' for our customer support, and again, we are based right here in the UK!

      Lastly, OpenCRM does not have hidden paywalls. All of our features are available 'right out of the box'. No need to pay for an upgraded subscription to gain access to the modules and tools you need. It's all there ready to be used as soon as you sign up.

    • Who are OpenCRM's biggest competitors (3-5 companies)?

      SalesForce
      HubSpot
      Pipedrive

    • How/why is OpenCRM better than those competitors (or most others in their market)? What about OpenCRM is unique, stronger, easier, etc.?

      At OpenCRM we recognise the need for flexibility. Your business is ever-evolving. You need a CRM system that will evolve with you. This is exactly what OpenCRM does with its customisable design.

      We are also an incredibly affordable CRM solution for SMEs and start-up enterprises. We never hide features behind paywalls or more expensive subscription packages. All of our CRM features are available to all of our customers for the very same price.

      Lastly, we store all of our client systems and data right here in the UK. You are covered by the UK's data regulations at all times and don't need to worry about where your customer's data is being stored.

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