Onfleet

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Customer Reference Score
4.7
Technical Details Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses

Overview

Onfleet is a last-mile delivery management solution suitable for enterprises of all sizes. It offers features such as driver apps for Android and iOS devices, proof-of-delivery tools (barcode, signature, and photo capture), auto-dispatching and route optimization, robust analytics, automated customer notifications, and real-time driver tracking.

Onfleet's RESTful API permits you to seamlessly integrate the software with a range of systems including warehouse and inventory management applications, online ordering interfaces, and others. The platform drives millions of deliveries each month for thousands of companies across the world. It presents a centralized delivery management module that streamlines the fulfillment of local deliveries from beginning to completion, enabling organizations to focus on their customers and core business.

Benefits

Consolidates Operations

Onfleet presents a single platform in which you can consolidate and manage your operations and eliminate the need to use countless spreadsheets. Its intuitive and simple interface makes it simple for drivers to fulfill deliveries and permits them to focus more on driving efficiently. Accurate ETAs and real-time alerts help to improve customer engagement and satisfaction.

Route Optimization

Onfleet’s route optimization feature is fully integrated and leverages an algorithm that considers all vital elements including vehicle capacities, traffic data, timing constraints, driver schedules, team membership, and central hubs.

Keep Customers Updated

The software automatically sends customizable text alerts and keeps consumers updated throughout the delivery procedure. This facilitates faster deliveries and eliminates the need for customers to call for updates. Clients can directly contact the driver and give their instant feedback after delivery.

Seamless Integrations

You can smoothly integrate Onfleet with a range of solutions and the software connects out-of-the-box with Zapier. For custom integrations, you can utilize a RESTful API. Businesses can monitor key metrics to track time, distance, and performance data, which helps them to accurately pay drivers. Further, you can identify and eliminate bottlenecks in time to boost efficiency. Finally, you can export raw analytics and comprehensive reports to CSV for deeper analysis.

Product Features

  • Route optimization
  • Bird's-eye view
  • Auto-dispatch
  • Effortless on-boarding
  • Real-time data
  • Proof of delivery
  • Analyze and improve
  • Driver chat
  • Predictive ETAs
  • Automatic status updates
  • Real-time driver tracking
  • Integrated customer communication
  • Feedback collection
  • Monitor key metrics
  • Comprehensive reports

Pricing

Onfleet offers a 14-day free trial and 4 plans:

Starter Plan

  • $149/mo (yearly payment)
  • $199/mo (monthly payment)
  • Included tasks – 1,000
  • Additional tasks - $0.13 (yearly), $0.15 (monthly)

Basic Plan

  • $349/mo (yearly payment)
  • $449/mo (monthly payment)
  • Included tasks – 2,500
  • Additional tasks - $0.16 (yearly), $0.18 (monthly)

Premium Plan

  • $799/mo (yearly payment)
  • $999/mo (monthly payment)
  • Included tasks – 5,000
  • Additional tasks - $0.18 (yearly), $0.20 (monthly)

Professional Plan

  • $1,999/mo (yearly payment)
  • $2,499/mo (monthly payment)
  • Included tasks – 12,500
  • Additional tasks - $0.18 (yearly), $0.20 (monthly)

Customer Support

Training
Support Tickets