Oneserve exist to deliver software that contributes to improving the lives of people in social housing across the UK. It’s as simple as that. They work closely with housing associations and social landlords to increase tenant satisfaction and improve service delivery in what is perhaps one of the most critical and emotive services you offer – repairs and maintenance.
"What customers remember from a ‘wow’ perspective is that they phoned up, we turned up when we said we would, we fixed the repair and, afterwards, a service call was …
"Oneserve has completely changed how we operate. We were able to strip out three other systems, which has not only simplified our processes, it has also dramatically cut our operating …
"I remember a time when we spent hours and hours creating reports, but now the same reports can be generated at the click of a few buttons."
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