Frequently Asked Questions
Describe who the software is best for - their role(s) within what kind of companies.
We can serve every organization. From schools and businesses to non-profits and emergency service providers, we make sure contacts get the communication they need. One Call Now is North America’s leading group messaging provider. Thousands of schools, businesses, property managers, religious institutions, non-profit organizations, and emergency service providers rely on us to send mass messages and targeted notifications.

We have customers in the following industries: education, property management, faith-based communities, emergency services, non-profit, healthcare, financial services, senior living, warehouse & logistics, manufacturing, utilities and more.
How does this software benefit them?
One Call Now’s messaging suite can be relied upon to protect, inform, and engage, your most valuable assets: your employees and customers. Here are a few ways that you can utilize our service:

- Staffing Notification – Automate staffing calls so you can fill shifts with ease.
- Employee Communication – Keep your employees informed about informational or emergency notices.
- Business Continuity – Execute your plan by communicating quickly and effectively with all of your employees.
- Customer Notification – Send personalized payments or appointment reminders.

One Call Now has everything you need to effectively message.
Unlimited Messaging - Plans include unlimited calls, texts, push notifications, and emails for one annual price with no per-call or long-distance charges.
Flexibility - Send messages in multiple formats according to the urgency of the situation and contact preference of text message, email, phone call, or mobile app. Senders can also select multiple formats for urgent messages.
Smartphone App - Download our free smartphone app for message sending ease.
Import Contacts - Upload contacts from CSV or spreadsheet files, or by exporting or integrating with an existing database program such as Salesforce or Outlook.
Targeting Messages To The Right Contacts
Create an unlimited number of contact subgroups— from one contact to thousands—for targeting your audience with relevant communications. Additional filter fields allow users to dynamically create groups.
Text-To-Speech - Don’t like the sound of your own voice? Our text-to-speech feature converts typed text to an audio file and delivers your message in your choice of natural sounding voices.
Real-Time Reporting - See continuous status updates as soon as your message is sent. Know who was successfully reached, gain access to polling responses, and manage erroneous phone numbers with immediacy
Audio Library - Pre-record messages and save them for use any time. This feature is ideal for both standard and recurring events
How technical do users need to be to use the software?
Not technical at all. It only takes a minute or two to message tens, hundreds, or even thousands of contacts via your internet-connected device, our mobile phone app (Android and iOS), or phone.

First, you create an account. Then create your contact list. To send a message, select which medium you wish to use: voice, text, or email. Create your message, and send it.
What makes One Call Now a leader in this space?
Founded in 2002, One Call Now has been listed on Inc. Magazine’s list of fastest growing privately held companies in America since 2008. Thousands of businesses across the country rely on One Call Now to improve and simplify their communications— sending voice, text and email messages to thousands of employees and customers simultaneously.

One Call Now’s communication suite is a fully redundant, 100% cloud-based (SaaS) service; that requires no hardware or software installation. Voice, SMS Text and Email messages can be sent at any time, from any phone, any internet connection, and via One Call Now’s mobile app. When your message matters, One Call Now will deliver it quickly and reliably.

If you need a proven and robust communication solution, look no further. We understand our clients and provide customized solutions to fit every need.
Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc), limits, etc. If it's not simple, use broad estimates or ranges for typical setups.
It’s less expensive than you might think. We handle our pricing specific to each customer by identifying the features you need most. Our goal is to make sure you’re happy with your service and that you don’t pay a dime more than you need to.
Is there a trial or free download available?
Yes, try a 30-day free trial today!

Sign up for a no-obligation free trial by completing the information in the link below.

No obligation: No credit card required
Watch for our call: You’ll receive a Group ID and PIN # in an automated call from us
It’s easy: We’ll email you with instructions on how to get started.
That’s it! Questions about your Free Trial, Call Us at 877-698-3262 Option 1

https://www.onecallnow.com/free-trial-create-account/
What kind of training/education is offered?
We offer a wide variety of training and continued education for our customers. All customers have access to our Help and Support Center filled with instructional videos, guides, glossaries and FAQ. We also provide monthly educational webinars that focus on a variety of features and how they work.