Omnisend FAQs

    • Who is Omnisend best for - their role(s) within what kind of companies.

      Omnisend is a platform tailored for ecommerce businesses

    • How does Omnisend benefit them?

      Omnisend integrates with all eCommerce platforms.
      Omnisend benefits in all steps of the customer journey:
      1. Transform visitors to subscribers using signup boxes, landing pages, pop-ups, form reports.
      2. Pull your new subscribers into your sales funnel using welcome emails, product recommender, gift boxes and other features.
      3. Keep your shoppers interested using website tracking, browse and product abandonment, abandoned cart and campaign booster.
      4. Create a good shopping experience by sending order confirmation emails, cross-selling and gather important feedback about your buyer that could be used in segmentation.
      5. Turn your new customers into repeat customers with order follow-up messages, cross-selling offers, and reactivate inactive customers.

    • Which popular or common software does Omnisend integrate with?

      Shopify, Shopify Plus, Bigcommerce, Woocommerce, Magento, Volusion, PrestaShop, Opencart, Recharge, smile.io, LoyaltyLion, Yotpo, CartHook, Aftership, Gorgias, ShipStation, Privy, Justuno, Optimonk, Gleam, Wisepops, Spurit, Nosto, Zapier and more!

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Omnisend. If it's not simple, use broad estimates or ranges for typical setups.

      For starters, you can try out Omnisend’s 14-day trial for any plan to test out features.
      For basic email marketing, Omnisend offers a free plan that lets you send up to 15,000 emails per month.
      The Standard Plan starts off at $16 per month and increases as you add more subscribers, scaling with your business.
      The Pro Plan starts off at $99 per month and it’s mostly suitable for seasoned marketers looking for omnichannel reach and profit at scale.
      The Enterprise Plan starts off $2000 per month and it’s tailored for marketing teams looking for advanced automation and customization.

    • Does Omnisend offer a trial or free download available?

      Yes. The trial is automatically activated once you connect your store to your Omnisend account and is valid for 14 days (credit card details are not required).
      The free plan is available for all Omnisend users and is enabled automatically after the 14 day Trial (if you do upgrade to a paid plan during the trial period).

    • Does Omnisend offer any kind of training/education for their product?

      Webinars
      Videos
      Omnisend Knowledgebase (https://support.omnisend.com/)

    • Describe the implementation process and timeline for Omnisend software.

      There is no need to download or install any software onto your computer to begin using Omnisend as it is a web-based application that works on most web modern browsers.

    • What are the Omnisend support options? List all.

      24/7 Email and Chat support
      Priority support for bigger customers
      Omnisend Knowledgebase with step-by-step guides (https://support.omnisend.com/)

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