Omnia Retail FAQs

    • Who is Omnia Retail best for - their role(s) within what kind of companies.

      Omnia serves enterprise retailers and brands

    • How does Omnia Retail benefit them?

      With Omnia, category managers, buyers, and pricing managers save time checking competitor prices and gain control over their assortments by being able to automate pricing strategies. This free's up time for our users to focus on what's important: creating strategies that win and that drive business forward.

    • How technical do users need to be to use Omnia Retail's software?

      Not technical at all! The software has a user-friendly interface that is easy to use for business users, without help from the IT department.

    • What makes Omnia Retail a leader in this space?

      Our pricing database is of the highest quality in the market - we can cover any market and guarantee a high match-rate on your SKUs. Our Dynamic Pricing solution is extremely flexible: you can build any pricing rule you can imagine and go as granular as you like. You can also make use of our powerful pricing elasticity algorithm.

    • Which popular or common software does Omnia Retail integrate with?

      Our system is non-intrusive and can integrate with any system.

    • Does Omnia Retail offer a trial or free download available?

      Yes! We offer a free trial of our product. Your assortment will be connected to our product and we'll match your products to our pricing database and engine. This allows you to take the portal for a test drive and immediately see the value.

    • Does Omnia Retail offer any kind of training/education for their product?

      We offer an elaborate onboarding program with a dedicated onboarding manager. After your onboarding, you'll work with your Customer Success Manager for strategic projects. We have an extremely experienced customer support team for technical questions and a University with courses on how to use the portal, but also broader pricing knowledge for you to learn at your own pace.

    • Describe the implementation process and timeline for Omnia Retail software.

      Implementations vary from very straightforward to a more complicated process to get the systems to talk to each other. If that's the case, we're with you every step of the way. We've done this countless times and know all there is to know. Timelines vary from two weeks to two months.

    • What are the Omnia Retail support options? List all.

      - We offer support by:
      - Email
      - Chat
      - Phone
      - Additionally, you'll work with you customer Success Manager for strategic questions
      - And we have a team of Retail and Pricing Consultant for broader analyses

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