Read 4 Omilia reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch customer videos to see why companies chose Omilia as their undefined

Omilia started as a contact center integrator, building solutions on top of 3rd party software. They quickly gained first hand experience of the shortcomings and difficulties of delivering an unstructured Natural Language UI with the then available technologies. At Omilia they live by the conviction that good technology is invisible to the final user. Their Natural Language Understanding platform, DiaManT allows the enterprise to finally reap the benefits that artificial intelligence and natural language have been promising for years.

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Customer Rating Review Scorebased on 1165 reference ratings
4.8/5.0 (1165)

4Testimonials

  • “The cooperation with Omilia for the use of a Natural Language portal aligns with our commitment to offering top level customer experience. Through the “New Generation Natural Language Understanding Customer Care Portal”, our Clients will save time by finding the information they are interested in quickly and with accuracy, or by getting directly routed to the proper agent group, without delays.”

    Sotiris KyriakosManager of Alternative Networks Division
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7 Case Studies

  • Kcell - Customer Case Study

    Guram TulenovHead of self-service team
6 more case studiescurrently locked

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Read Omilia Reviews, Testimonials & Customer References from 4 real Omilia customers.

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