Read 4 Omilia reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch customer videos to see why companies chose Omilia as their undefined

Omilia started as a contact center integrator, building solutions on top of 3rd party software. They quickly gained first hand experience of the shortcomings and difficulties of delivering an unstructured Natural Language UI with the then available technologies. At Omilia they live by the conviction that good technology is invisible to the final user. Their Natural Language Understanding platform, DiaManT allows the enterprise to finally reap the benefits that artificial intelligence and natural language have been promising for years.

Show more
  • 4TestimonialsView
  • 7Case StudiesView
  • No
    Videos Yet     Customer Videos
Customer Rating Review Scorebased on 1062 reference ratings
4.8/5.0 (1062)

4Testimonials

  • "It was important that the solution not only correctly routed our customers to the proper agent skill group, but even more importantly was able to provide self-service automation in a conversational manner, just like a human agent. To name a few of the dramatic improvements, we were able to decrease our IVR handling time by 50% and complaints about traditional IVR complexity have almost disappeared."

    Angel P. GutierrezChief Procurement Officer
3 more testimonialscurrently locked

7 Case Studies

  • Alfa Bank - Customer Case Study

    Valentyna YaroshManager of Customer service
6 more case studiescurrently locked

Additional Omilia Information & Resources

Read Omilia Reviews, Testimonials & Customer References from 4 real Omilia customers.

Browse Omilia Case Studies, Customer Success Stories, & Customer References from 7 businesses that use Omilia.

FeaturedCustomers has 1,813,726+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.