Read 4 Omilia reviews and testimonials from customers, explore 7 case studies and customer success stories, and watch customer videos to see why companies chose Omilia as their undefined

Omilia started as a contact center integrator, building solutions on top of 3rd party software. They quickly gained first hand experience of the shortcomings and difficulties of delivering an unstructured Natural Language UI with the then available technologies. At Omilia they live by the conviction that good technology is invisible to the final user. Their Natural Language Understanding platform, DiaManT allows the enterprise to finally reap the benefits that artificial intelligence and natural language have been promising for years.

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Customer Rating Review Scorebased on 1087 reference ratings
4.8/5.0 (1087)

4Testimonials

  • "It was important that the solution not only correctly routed our customers to the proper agent skill group, but even more importantly was able to provide self-service automation in a conversational manner, just like a human agent. To name a few of the dramatic improvements, we were able to decrease our IVR handling time by 50% and complaints about traditional IVR complexity have almost disappeared."

    Angel P. GutierrezChief Procurement Officer
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7 Case Studies

  • Piraeus Bank - Customer Case Study

    Vangelis MoustakasGeneral Manager
6 more case studiescurrently locked

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Read Omilia Reviews, Testimonials & Customer References from 4 real Omilia customers.

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