“I think the main problem we experienced was the timescales of works. Jobs would be raised onto our system and then an email was sent out daily with the engineers’ work for the following day. Engineers would have to come into the office to hand in their reports, which were then entered manually into the system. Not only was this time-consuming, but it was hard to keep on top of and paperwork could easily be misplaced."
“Time-wise, since using Okappy, you’re looking at a couple of hours saved everyday. With regards to the admin side; it has been such a massive improvement. I’m not chasing the operatives everyday to find out where the paperwork is or to see if they’ve lost it.”












