Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. They combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale.
“There was tremendous value in bringing Nuvem in to help with the implementation. It was affordable, and I was impressed with how much time they spent learning about what we do. It was good to be able to lean on somebody with experience to caution us if we started down the wrong path. We had no frame of reference for that and they were able to give us some examples from our industry that did apply.”
“Nuvem, in configuring the system for us, helped us realize all these efficiencies and that’s what is critical. If you don’t have Salesforce configured and customized to meet the needs of your workforce, it’s not going to work.”
"Simply put, I am not blowing smoke; this really has been the best consulting experience ever. Well done team!"
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