Nutshell CRM FAQs

    • Who is Nutshell CRM best for - their role(s) within what kind of companies.

      Nutshell is built for sales and marketing professionals at relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software.

    • How does Nutshell CRM benefit them?

      Nutshell helps B2B organizations work together to win more deals. Nutshell makes it easy to manage your customer data, automate your workflow, and communicate with your customers and leads. Stay organized, save time, and earn more revenue without high costs and unnecessary complexity.

    • How technical do users need to be to use Nutshell CRM's software?

      Nutshell is easy to use while still being sophisticated enough for any business. With Nutshell, you’ll be up and running in days (not weeks), and you'll never need an implementation consultant or “CRM administrator.” Your whole team will also have access to our world-class support.

    • What makes Nutshell CRM a leader in this space?

      Nutshell is an all-in-one CRM and email marketing platform that's easy to use while being sophisticated enough for any business. Nutshell is fully featured, it’s extremely affordable, and we offer the best support experience in the sales and marketing software space, hands down.

    • Who are Nutshell CRM's biggest competitors (3-5 companies)?

      Nutshell's biggest competitors include Copper, Pipedrive, Salesforce, and HubSpot.

    • How/why is Nutshell CRM better than those competitors (or most others in their market)? What about Nutshell CRM is unique, stronger, easier, etc.?

      Nutshell is an all-in-one CRM and email marketing platform for businesses that are tired of juggling separate sales and marketing tools, and don’t want to pay a full time admin to manage their software.

      Nutshell is fully featured, it’s extremely affordable, and we offer the best support experience in the sales and marketing software space, hands down.

      Our software works best for B2B businesses with inside sales teams that have relatively long sales cycles, or have sales models where building relationships is a priority. If your goal is to acquire customers and retain them for a long time, Nutshell will be a great fit.

      With Nutshell, you’ll be up and running in days (not weeks), you'll never need an implementation consultant or “CRM administrator,” and your whole team will have access to free and friendly customer support.

    • What kind of features can customers expect Nutshell CRM to release in the near future? And longer term?

      At Nutshell, we're always working to improve our product and our customers' experience. In the future, we plan to introduce more marketing automation and data enrichment features.

    • Which popular or common software does Nutshell CRM integrate with?

      Nutshell integrates with a wide range of popular tools including Mailchimp, Google Workspace, Office365, Intercom, Zendesk, QuickBooks Online, and many more.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Nutshell CRM. If it's not simple, use broad estimates or ranges for typical setups.

      Nutshell is available for $16-$19 per user per month
      Nutshell Pro is available for $42-$49 per user per month
      Nutshell Marketing pricing is based on the number of marketing contacts in your account.

    • Does Nutshell CRM offer a trial or free download available?

      Yes, Nutshell offers a free 14-day trial. No credit card information is required for the trial, and trial users have full access to customer support.

    • Does Nutshell CRM offer any kind of training/education for their product?

      Nutshell offers a help center knowledge base, free customer support, group demos and trainings, and additional educational resources on nutshell.com.

    • Describe the implementation process and timeline for Nutshell CRM software.

      Nutshell users can be up and running in days (not weeks). Setup includes adding users, importing pre-existing customer data, and connecting your email, phone, and calendar. The Nutshell support team is available to help with setup and implementation and offers a free white-glove data import service.

    • What are the Nutshell CRM support options? List all.

      Nutshell offers free customer support via live chat and email for all users. Nutshell also offers a free white-glove data import service and a help center knowledge base.

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