"In redesigning the process we wanted to reduce the pain for customers. The application process was lengthy, involving multiple steps which were not always straightforward for our customers. We were very conscious that older people and those with a disability were perhaps less familiar with scanning documentary evidence, uploading photographs …

"At Credit Peers we rely on NorthRow to automate AML & KYC checks on both lenders and borrowers, helping to streamline the customer onboarding process. We have partnered with NorthRow for just over 2-years and in that period they have ensured all compliance requirements have been met or exceeded. We …