"Thanks to NorthRow we have prevented over 1000 fraudulent documents from penetrating the business since implementation across all 49 sites, increasing confidence in meeting compliance requirements when taking documentation from flexi workers.”

"In redesigning the process we wanted to reduce the pain for customers. The application process was lengthy, involving multiple steps which were not always straightforward for our customers. We were very conscious that older people and those with a disability were perhaps less familiar with scanning documentary evidence, uploading photographs …