“I’ve worked with many designers before who deliver exactly what you’ve asked for and nothing more – Simon isn’t one of them. He really understands the project, questions and advises on decisions you make. He has a great eye for visual aesthetics as well as attention to detail, and we …

“We wanted a site which would immediately make people feel they’d come to the right place, whatever their situation, somewhere they would feel comfortable and understood and where they’d find the information and support they need. Throughout the design and build, Simon radiated those very qualities, alongside huge creativity, technical …