Nimble Review

Customer Reference Rating4.7
Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 125Testimonials
  • 73Case Studies
  • 12Customer Videos

Overview

Nimble provides a mobile-based and browser widget social CRM and sales force automation application for small and medium-sized companies. The system automatically gathers interaction histories and customer profiles from email conversations, contact lists, and social media activity from an array of leading networks including LinkedIn.

Nimble presents pipeline and contact management tools such as alerts, task management, and deal tracking. It includes integrated social listening functionality which keeps consumer profiles updated. This enables companies to monitor which contacts are engaging, following, and mentioning them, as well as those who are celebrating events like birthdays. The information creates opportunities for educated outreach as well as follow-ups.

Benefits

Handy Integrations

With Nimble, you can focus on important business issues such as customer engagement, data organization, and sales insights. The software empowers you to easily handle all your CRM needs. In addition, you can easily integrate the solution with the other applications you use.

Contact Record

The Contact Record is the center of Nimble’s Contact Management module as it enables you to view all details of each of your business contacts.

Rich Contact Data

Nimble imports basic contact info from phone, email, Google+, Skype, LinkedIn, Facebook, Outlook, Yahoo, Gmail, and more. Then, it goes a step beyond and supplements each Contact Record with rich data gleaned from social channels. This helps you to get deep insights on your business contacts which you can leverage to initiate closer social media relationships with them and launch effective and profitable campaigns.

Analyze Your Contacts’ Interests

Nimble organizes your data to help you remain on track. You can utilize marking features and reminders to note vital messages and ensure all communications are covered. The application automatically fills contact records using just a name and email, which reduces data entry work for you. In addition, it enables you to evaluate shared interests such as keywords and topics which helps you decide whether a contact is important to you.

Product Features

  • Automatic contact import
  • Calendar and event scheduler
  • Categorization
  • Combined-channel inbox
  • Contact history and "last contacted" feature
  • Daily "Today" page
  • Integrations
  • Keyword search
  • Reminders
  • Rules engine
  • Sales pipeline monitoring and reporting
  • Smart contacts app
  • Task assignment

Pricing

Nimble offers a 14-day free trial and 2 pricing plans:

Nimble Contact Plan – $9/user/mo (annual) or $12/user/mo (monthly)

Contact Management for Teams

  • Storage - 1 GB/User
  • Nimble Prospector - 10 Credits/User/Month (Upgrades Available)
  • Group Messages - Upgrade to Business
  • Email Templates - 3/User
  • #Contact Records - 5,000 (Upgrade to 25k)
  • # User Licenses - Up to 5
  • Email Syncing - 30 day rolling storage
  • Import Contact Limit - 5,000 Records
  • Custom Fields - 5
  • Saved Search Segments - 10

Nimble Business Plan - $19/user/mo (annual) or $25/user/mo (monthly)

Social Sales & Marketing CRM

  • Storage - 2 GB/User
  • Nimble Prospector - 25 Credits/User/Month (Upgrades Available)
  • Group Messages - 100/User/Day
  • Email Templates - Unlimited
  • #Contact Records - 25,000 (Unlimited Upgrades)
  • # User Licenses - Unlimited
  • Email Syncing - Unlimited
  • Import Contact Limit - Unlimited
  • Custom Fields - 1,000
  • Saved Search Segments - Unlimited

Customer Support

  • Live Support
  • Training
  • Support Tickets