nGUVU solutions boost agent performance by leveraging social media, game mechanics and employee engagement concepts to build intrinsic motivation and influence behavior. Using the power of your existing data to drive Machine Learning-based predictive analytics, They also ensure that contact center managers can predict and prevent attrition and absenteeism, as well as increase job performance and maximize peak productivity.
"From day one, agents have embraced nGAGEMENT and have seamlessly improved their performance."
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Browse nGUVU Case Studies, Customer Success Stories, & Customer References from 3 businesses that use nGUVU.