Nexusguard FAQs

    • Who is Nexusguard best for - their role(s) within what kind of companies.

      The software is designed and built for Communication Service Providers (CSP) who are providing / planning to provide DDoS protection services to their customers. This is to broaden the service portfolio from Internet access service with value added security services.

    • How does Nexusguard benefit them?

      This software has all the components and features ready for speedy delivery of DDoS protection service. There is an administration portal for centralized management of all customers’ profiles and attack handling. This is all built on top of a multi-tenancy architecture which is easy to operate while leaving the core technologies development and support to Nexusguard.

    • How technical do users need to be to use Nexusguard's software?

      Nexusguard provides technical training to the NOC/SOC team on the operation of the DDoS protection service and how to handle DDoS attacks. As mentioned above, all these are conducted through a web interface which most technical teams should be able to handle. For the end users, the customer portal is provided when one is needed to know the attack status. Portal guide is provided guiding end users on reading the portal information.

    • What makes Nexusguard a leader in this space?

      Nexusguard is the only managed security service provider (MSSP) specialized in combating DDoS attacks, leveraging its purpose-built, high-performance scrubbing centers and a growing partner network around the world. We simplify DDoS for communications service providers (CSPs), large enterprises and organizations to maintain uninterrupted access to websites, applications, networks and DNS servers.

    • Who are Nexusguard's biggest competitors (3-5 companies)?

      None - our competitors are usually in the DDoS protection service or appliance side while Nexusguard solutions are more on the enabler aspect.

    • How/why is Nexusguard better than those competitors (or most others in their market)? What about Nexusguard is unique, stronger, easier, etc.?

      Nexusguard sees it as a partnership where we work with the CSPs together to deliver a highly available service to the end customers. This is built upon years of DDoS fighting experience for our customers and developed this into an alliance network to assist our CSPs partners to achieve the same.

    • What kind of features can customers expect Nexusguard to release in the near future? And longer term?

      More automated, accurate detection and mitigation tools to be available to ease with their daily tasks.

    • Which popular or common software does Nexusguard integrate with?

      Nexusguard’s solution is built on top of Internet standards. e.g. peer with CSPs’ routers via standard BGP protocol which is a norm in the Internet world.

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