“There are no words to thank someone who has given you tools to grow into a more successful human being. I am thrilled with our progress yesterday and, yes, I love how I look, but just as importantly, you gave me some very important things to think about at this moment in my career while I know that it is your business to help people like me, you have such a gracious and beautifully positive style of critique, it just feels more personal than business-like.”