“The UK’s innovation agency, Innovate UK, it works with people, companies and partner organizations to find and drive the science and technology innovations that will grow the UK economy. New Signature provides both a managed service package to Innovate UK which includes both proactive and reactive support. We undertake regular maintenance tasks such as; patch management, antivirus status checks, alert and break-fix management. Reactive support is in compliance with ITIL methodology and governed by strict SLA. Service reviews are very much an integral part of the agreement and pave the way to continually improving the service and our relationship.”