NetGuardians Review

Customer Reference Rating4.8
Devices Supported
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 18Testimonials
  • 8Case Studies
  • 4Customer Videos

Overview

NetGuardians is a leading Switzerland-based fintech company that offers effective risk assurance and fraud prevention solutions. Their platform utilizes big data to analyze and correlate behaviors across the whole bank system – not merely transactions. Using predefined controls, the software empowers banks to target specific regulatory or anti-fraud requirements. In addition, the control updates feature ensures financial institutions are continuously protected from evolving risks and challenges in today’s border-free business environment.

NetGuardians offers an augmented intelligence platform designed to help banks prevent fraud proactively. The solution delivers contextual information along with machine learning expertise and also provides a great user experience. It has enabled banks to reduce false positives by up to 83%, save 93% of time spent on fraud investigation, and prevent new fraud instances.

Benefits

Benefits of NetGuardians' Fraud Prevention Service (FPS)

This service utilizes surveillance algorithms to continuously analyze your staff members’ daily activities and your customers’ transaction-related behaviors to prevent fraudulent banking transactions.

With FPS:

You are instantly alerted to risks as it blocks suspicious transactions in real time.

You can tackle cyber fraud and human risk.

You can benefit from a vast knowledge network to combat fraud.

You get a flexible tool that can easily adapt to your requirements.

You invest in a turn-key solution provided by Swiss partners.

FPS treats the following at-risk situations:

Unusual Transfers

Behavioral evaluation of each client’s payment traffic (currencies, channels, size of transaction, etc). The risk model evaluates all these variables to help you identify suspicious transfers.

Abnormal Online Banking Activity

Behavioral evaluation of each client’s online banking actions (currency, beneficiary account, geo-localization, browser language, browser type, etc.). Algorithm evaluation of these variables helps you detect stolen identities and infected customers.

Breach of the Four-Eyes Principle

Use of breached user accounts to authenticate transactions (for example, same login used simultaneously on different computers). Employee collusion in giving access permission to a staff member to override the four-eyes guideline (transaction is made and validated on the same workstation).

Change of Confidential Customer Data

A bank employee changing sensitive information (phone number, postal/email address, etc.) of at-risk customers (held mail accounts, elderly people, and dormant accounts).

On-Leave Actions

A bank staff member modifying client accounts or validating transactions while being officially on leave as per HR systems, outside of working hours or during the weekend.

Product Features

  • Beat financial crime
  • Beat e-banking fraud
  • Beat internal fraud
  • Beat m-banking fraud
  • Beat payment fraud
  • Fraud detection for SWIFT
  • Fraud Prevention Service

Pricing

NetGuardians offers quote-based pricing for its solutions and services. Contact the company for more details.

Customer Support

  • Live Support
  • Support Tickets