net2phone FAQs

    • Who is net2phone best for - their role(s) within what kind of companies.

      uContact is perfect for any BPO or call center in house. We help you manage all the interactions in a simple way.

    • How does net2phone benefit them?

      Reduce agent's waiting time, reduction in costs.

    • How technical do users need to be to use net2phone's software?

      Cero! It is a super friendly interface which can be used by anyone.

    • What makes net2phone a leader in this space?

      We are the only contact center software that has all in one single solution. Super flexible, extremely friendly interface and at an accesible price!

    • Who are net2phone's biggest competitors (3-5 companies)?

      Genesys, Avaya, inConcert, Five9

    • How/why is net2phone better than those competitors (or most others in their market)? What about net2phone is unique, stronger, easier, etc.?

      Our competitors are much more expensive and offer less features.

    • What kind of features can customers expect net2phone to release in the near future? And longer term?

      Bots and AI.

    • Which popular or common software does net2phone integrate with?

      Salesforce
      SAS

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for net2phone. If it's not simple, use broad estimates or ranges for typical setups.

      Minimum 10 agents
      Pricing is simple: cost per agent per month.

    • Does net2phone offer a trial or free download available?

      No.

    • Does net2phone offer any kind of training/education for their product?

      Training in how to use the tool.

    • Describe the implementation process and timeline for net2phone software.

      1 week.

    • What are the net2phone support options? List all.

      Included in all the licenses 5x8
      Optional with additional cost 24x7

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