10 nChannel Testimonials

"There’s no question. We could not have achieved this growth without our nChannel platform. It paid for itself fast. Now it saves hours and money every day."

"We were so confident about using nChannel to manage our multichannel enviornment that we went live the Friday before Mother’s Day. It’s one of our busiest weekends of the year and our new fulfillment process helped to make it one of the best.”

“Almost every corner of this business is simpler,faster and more error-free with nChannel AppSuite syncing all the parts together.”

"Now nChannel takes milliseconds todo the half-day order entry that cost us $15,000 a year. We don’t have to compulsively tally our website’s daily orders against our POS.”

"Our customer ratings on Google rose from high 3s to a consistent 4.6 out of5 with highly positive comments."

"We’re coming from a hardcoded, intertwined, eco-system which required custom code and batch processing. There was simply no flexibility for shifting behaviors in the customer base. Our retail locations needed the ability to adapt with tools to maintain attention span in all of our customer channels. As a result, we needed to decouple ourselves from our legacy systems and implement technology that was scalable, flexible and moved at the speed of now."

"Our customer satisfaction scores and retention rates remain high. Our new concept stores are enhancing our brand value, and we have a seamless multichannel integration built on a supportive and flexible retail technology stack that powers the frontend customer experience. nChannel is the invisible connector that makes it all work flawlessly. With the right technology partners in place, we can now focus on building better products and experiences that will continue to provide a high-value, transformative customer engagement."

"Real-time reporting is mission critical for Homage. Generating reports no longer takes hours, but minutes. nChannel provides our team with ready access to the data we need to better react to events happening with our customers. This helps us do a much better job of processing information so we can make impactful changes to the business. Most importantly, the increased efficiency that we experience company-wide with nChannel allows us to focus on making products that stay true to our mission to Connect and Inspire."

“nChannel led the charge. They got the listeners installed and then took the lead on organizing the information. We hit a few detours where we needed to get our company data in order. But nChannel maneuvered around those to ensure we could ship without difficulty."

"We convert and close about 20 percent more online sales because nChannel speeds up order processing.”