NAPA TRACS Review

Customer Reference Rating4.8
Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 10Testimonials
  • 4Case Studies

Overview

NAPA TRACS is a web-based business management and development platform that offers technical features for auto repair shops. The vendor provides live technical support 6 days a week with extra hours. This solution assists to generate invoices and estimates utilizing real-time data. It offers robust functionalities for multiple shops, single users, and multi-users. The software includes accounting, marketing and other technical capabilities. Owners can access all technical details about spare parts as well as other automobile-related info via the system’s database.

You can use NAPA TRACS’ Smart Cell Phone feature to access the solution using a mobile device. This helps you to track the customer’s contact information and the vehicle’s service history. In addition, the software aids to plan marketing campaigns and automate bookkeeping work.

Benefits

Accurate and Fast Estimating

Accurate estimates are essential to winning repeat business from your customers. TRACS helps you to put together part prices and shop time estimates easily and swiftly.

TRACS utilizes your client’s vehicle details to find correct part fitment from several vendors digitally. Then, you can choose the needed service and the solution automatically applies the shop time hours. You can then select from several vendors to give a range of options to your customer.

Profitability Management

TRACS presents complete shop profitability analytics to offer real-time business insights. From technician labor rates to parts costs, you can view exactly what is happening in your shop and accordingly adapt your business strategies.

Manage and monitor shop productivity to maximize each team member and service bay. Distribute work load evenly by placing your staff members in the needed places at the right time.

Multi-Vendor Sourcing

Give your customers the correct solution for their issue. TRACS provides you rapid access to real-time pricing and parts availability across several vendors without needing you to make a phone call. It gives you the flexibility to select a preferred brand or price point to enable you to customize your repair estimates easily.

Inventory Management

Effective inventory management is important for business profitability. TRACS assists you to identify which supplies and parts you leverage most and enables you to maintain those products at the needed levels. It allows you to define maximum/minimum inventory levels for any supply or part. If an item stock slips below the specified quantity, you can easily produce a stock order. 

Product Features

  • Fast and accurate estimating
  • Profitability management
  • Multi-vendor sourcing
  • Scheduling
  • Tire features
  • Inventory management

Pricing

NAPA TRACS has not provided pricing information on their website. Contact them directly to obtain current pricing details.

Customer Support

  • Phone Support
  • Training
  • Support Tickets