Municipal Tax System Testimonials

"I have used MTS for the past two years, having no previous experience as a tax collector. The software is very straightforward to use, and can accomplish everything I need it to do. The reports generated are accurate and are in the exact format required. Any errors I make are super easy to identify and just as easy to correct. The software makes the standard day-to-day record keeping virtually effortless, freeing up my time to better support taxpayers in my municipality. Having said that, where MTS truly excels is in their service. Any issues I have ever had have been addressed virtually immediately, with direct 1:1 support until a complete solution is achieved. I have also found the staff to be very receptive to both feedback and suggestions for improving the product – suggestions are likely to be directly incorporated in the subsequent version of the software. I highly recommend MTS for tax collection."

"FROM THE LOWER MACUNGIE TAX OFFICE TEAM: TAX COLLECTOR: I have used many different tax and posting programs since 1996. The learning curve can be intensive. We chose to go to MTS at a very difficult time in the tax year and I cannot give enough praise for Nancy and Rudy in their handling the transition. One of my nightmares as a tax collector was the DCED reports! Hate them! MTS handles them beautifully and includes even more information than I actually need. But the thing that means the very most to me is the outstanding, truly outstanding, service that we receive. Of all the programs and companies I have used, I have never had such incredibly friendly as well as accurate and immediate service. SECRETARY: I have been working in a tax office for over three years and have worked with several programs. I have found the MTS program to be the easiest to use by far. I love that when looking up a property I can use the same search box to put in bill numbers, addresses, parcel numbers or even billing addresses. In the past changing addresses has taken hours. This is simple and quick. Doing tax certifications is a breeze. Best of all the service we get from the company. We always get a quick, cheerful response AND our problems are resolved quickly. I have been very happy with our decision to use MTS and would recommend it to others. Assistant Secretary The posting program is incredibly user friendly. All things can be done from one screen. It’s fast! It is so easy to fix any error than you do!"