Service Pro® 10 is an end-to-end, cloud-based field service management suite for automating field service work, including repair, preventive maintenance, installations and inspections.
As an enterprise suite, Service Pro automates business processes across the entire service organization, from Service Technicians and Customers in the field, to Schedulers, Service Managers and Executives in the back office
In addition to automating core business processes like service contracts, scheduling and inventory management, running a field service operation with Service Pro also make day-to-day life easier on employees with an easy to use interface, and integration with NetSuite.
*Easy to use interface
*Mobile app for technicians runs on iOS (iPad, iPhone), Android or Windows
*Native mobile application which runs offline or online
*Invoice work more quickly
*Increase service workforce utilization
*Improve first time fix rate
*Decrease customer ETA service windows
*Streamline cumbersome processes
*Grow revenue-producing field staff without adding overhead
*Provide better customer communication
*Increase service contract renewal rate
*Integrated with NetSuite
Service Pro user's do not have to be technical at all, we provide an intuitive experience for both individuals in the office or in the field.
A single application covering both the field and the back office, Service Pro manages the entire field service lifecycle, from calls, quotes, and scheduling to mobile work orders for technicians and invoicing. Over hundreds of implementations, we have optimized the path to service maturity and we support our clients with local, US based support.
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