“After 7 years, there was a terrible stigma with ArchiOffice in our firm. Some team members refused to use it outright, even to track time. We knew it was archaic. Sal and I were the only two folks who really knew how to use it somewhat effectively. And we only knew our own domains. If one of us wasn't available, there was no back-up. And when things didn't work in ArchiOffice, we would use 10 million different spreadsheets. That makes it even harder to track changes and to involve others. Something had to change.”