Overview
MonkeyMedia Software’s MONKEY solution is ideal for franchisor/franchisee environments, food service organizations (catering companies, commissaries, etc.), multi-unit restaurant brands, and independent operators. The platform is perfect for catering, takeout, and delivery. It offers comprehensive management of back office operations related to phone-in, mobile, and online ordering.
Key features of MONKEY software include case management, CRM (Customer Relationship Management), lead/prospect and sales team management, production management, delivery management, and integrated accounting functions for handling house accounts, refunds, tax exempt accounts, deposits, and A/R. The platform interfaces to payment, loyalty, POS, and other third-party solutions.
Further, MonkeyMedia Software offers certification programs that help instill uniform standards of accountability and quality in your catering operations. The vendor provides training programs to help your team maintain up-to-date and sharp skills.
Benefits
What is MONKEY Software?
Use MONKEY to get scale and control in your catering, takeout, and delivery sales channels.
Enterprise Grade
The vendor delivers services, information, and software that enable food service operators to excel at their sales channels located off-premise.
Phone, Online, and Mobile Ordering
Customer-facing mobile, phone, and online ordering experience for catering, takeout, and delivery service channels.
CRM Feature
Obtain a 360-degree overview of your customers’ transaction and interactions history.
Order Production Management
Order production and workflow management for your catering, delivery, and takeout service channels.
Integrated Accounting
Integrated collections and accounting management, including analytics and reporting. Obtain in-system canned reports on customer service, marketing, operations, and finance.
Delivery Management
Tool suite for self delivery and smooth integration with third-party delivery providers.
Third-Party Integrations
Mobile apps, payment processing, loyalty, and POS.
Monkey LeadTracker
Tool collection to organize your catering sales squad and manage their catering leads and prospects.
MONKEY Connect Open API
Provides support to third-party delivery service providers and marketplaces.
Product Features
- Quote management
- Order management
- Kitchen / menu management
- Inventory management
- Facility management
- Event management
- Customer database
- Costing
- Calendar management
- Booking management
- Billing & invoicing
Pricing
According to a review website, MONKEY software pricing begins at $500/month. Contact the vendor MonkeyMedia Software directly for more details.