MonkeyMedia Software’s MONKEY solution is ideal for franchisor/franchisee environments, food service organizations (catering companies, commissaries, etc.), multi-unit restaurant brands, and independent operators. The platform is perfect for catering, takeout, and delivery. It offers comprehensive management of back office operations related to phone-in, mobile, and online ordering.
Key features of MONKEY software include case management, CRM (Customer Relationship Management), lead/prospect and sales team management, production management, delivery management, and integrated accounting functions for handling house accounts, refunds, tax exempt accounts, deposits, and A/R. The platform interfaces to payment, loyalty, POS, and other third-party solutions.
Further, MonkeyMedia Software offers certification programs that help instill uniform standards of accountability and quality in your catering operations. The vendor provides training programs to help your team maintain up-to-date and sharp skills.
Use MONKEY to get scale and control in your catering, takeout, and delivery sales channels.
The vendor delivers services, information, and software that enable food service operators to excel at their sales channels located off-premise.
Customer-facing mobile, phone, and online ordering experience for catering, takeout, and delivery service channels.
Obtain a 360-degree overview of your customers’ transaction and interactions history.
Order production and workflow management for your catering, delivery, and takeout service channels.
Integrated collections and accounting management, including analytics and reporting. Obtain in-system canned reports on customer service, marketing, operations, and finance.
Tool suite for self delivery and smooth integration with third-party delivery providers.
Mobile apps, payment processing, loyalty, and POS.
Tool collection to organize your catering sales squad and manage their catering leads and prospects.
Provides support to third-party delivery service providers and marketplaces.
According to a review website, MONKEY software pricing begins at $500/month. Contact the vendor MonkeyMedia Software directly for more details.
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