“Our expectations were low as this was a Microsoft funded engagement and we didn't really have any skin in the game. We really didn't know what to expect from Mobile Mentor, but we knew that we could, and should, be getting more value from our Microsoft 365 licenses so we were keen to give it go. Sometimes these consulting engagements or assessments go in one of two directions; either the consultant regurgitates what we tell them, and we really don't learn anything new, or they focus very narrowly on their specific area of expertise and we don't get the full picture. We were positively surprised by this engagement. Mobile Mentor asked a lot of questions that got us thinking differently, and that helped us to see some opportunities we were not cognizant of. The timing was actually perfect for us as we are approaching the end of a 5-year strategic plan and working on the plan for the next 5 years. We were really happy with this assessment and the recommendations and roadmap that resulted. The format of the report was excellent so we will be able to take these outputs and add them to our strategic plan to share with the business. The experience working with Mobile Mentor was great, from the beginning it was clear this was going to be different and we could see that they were leading us to have a set of conversations that would expose some issues that we had been kicking down the road for years. Sometimes it takes an external party to come in, see what we are doing with fresh eyes and help us to think how we could be operating differently. This has been a great process and we know what needs to be done now. We appreciate the depth of expertise in the Mobile Mentor team and we see this as the start of a long-term relationship.”