Millennia is a technology-enabled service company that partners with healthcare providers to manage their patient financial experience using a powerful patient engagement platform & a healthcare-focused patient support team. The Millennia team includes a talented mix of technology developers, client service leaders, & highly-trained patient support specialists who deliver expert-level assistance to help patients understand their financial responsibility & find manageable ways to pay, while offering technology solutions to make it easier for patients to understand their bills & make payments. This approach drives 98% patient satisfaction and recovery of patient self-pay at 2 to 4x the national average. From patient-centered financial engagement to their highly trained US-based call center specialists to paper & electronic statements to online billing portals & Mobile payments to facilitating monthly patient payment plans, Millennia is the proven source for the technology & solutions that enable maximizing positive returns in all aspects of the patient revenue cycle.
“I was hesitant to have an outside company that was out of state take on our patient accounts as our patients are used to being handled with a personal touch. …
"Utilizing Millennia’ pre-collection service is like having 10 additional FTEs. They contact far more patients than we ever could on our own, which saves us time and makes us money."
"In the three years we have been with Millennia, our patient A/R recovery has gone up more than 41%. We can call at any time and get an immediate answer …
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