MightyCall FAQs

    • Who is MightyCall best for - their role(s) within what kind of companies.

      MightyCall's Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management.

    • How does MightyCall benefit them?

      With no equipment necessary you can get multiple business phone numbers to protect your personal phone number while giving your online shop a whole new communications dimension. With MightyCall you're available anywhere you go.

      Unlimited minutes and texting will help you form connections to your customers and learn more about them.

      Manage calls smoothly and professionally with dozens of call features that ensure your customers have an easy and convenient way of contacting you and you have a manageable and reliable way of controlling your company's communications.

    • How technical do users need to be to use MightyCall's software?

      MightyCall is really easy to set-up and use.
      What our customers say:
      "Very effective system for the money. Easy to use."
      "Easy to configure all the different call flows we need"
      "I like that it's super easy to set up and maintain."

    • What makes MightyCall a leader in this space?

      Call center solution powered by auto dialer
      Toll-free and Local numbers
      Agent & supervisor workspace
      Call monitoring
      Intelligent call routing
      Multi-level IVR
      Call waiting
      Call queues
      Call notes
      Call analytics

    • Who are MightyCall's biggest competitors (3-5 companies)?

      Grasshopper, Google Voice, Ring Central

    • How/why is MightyCall better than those competitors (or most others in their market)? What about MightyCall is unique, stronger, easier, etc.?

      Created by a team with over 20 years of expertise in virtual telephony, MightyCall’s Call Center easily adapts to your business workflow. Our customizable settings ensure the solution fits your unique needs, leading to simplified communication and improved revenue.

    • What kind of features can customers expect MightyCall to release in the near future? And longer term?

      Zoho integration

    • Which popular or common software does MightyCall integrate with?

      The MightyCall API (Application Programming Interface) makes clearer which platform features can be used within 3rd party apps.

      The current API version can be used to:
      Get a list of calls in the account
      Get information about a particular call
      Get a list of voicemails in the account
      Get information about a particular voicemail
      Get a list of business phone numbers in the account

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for MightyCall. If it's not simple, use broad estimates or ranges for typical setups.

      Core: $15 per month / user billed annually, 3-user minimum - Advanced business phone system.
      Pro: $23 per month / user billed annually, 3-user minimum - Intelligent cloud call center.
      Power: $30 per month / user billed annually, 3-user minimum - Call center solution powered by auto dialer
      Enterprise: $50 per month / user billed monthly, 5-user minimum - Custom-fit plan with predictive dialer

    • Does MightyCall offer a trial or free download available?

      Yes! Start a 7-day free trial here https://www.mightycall.com/pricing/

    • Does MightyCall offer any kind of training/education for their product?

      Onboarding
      Live demo
      Customer support

    • Describe the implementation process and timeline for MightyCall software.

      Set-up is easy and takes 5 minutes.

    • What are the MightyCall support options? List all.

      Chat
      Email
      Phone call

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