We are a specialty chemical blending company with specific needs regarding formulating and purchasing/receiving. We also operate out of two offices – one for administration, and one for production. In the past, we had receiving and payables issues – where we paid for material that we hadn’t fully received, etc. In addition, our formulas were difficult to access and print for production purposes. Metasystems was able to come in and create Metasystems’ ERP that was tailored specifically to our needs – developing programs for each of our different products so everything worked perfectly. Our labels are now printed automatically w/ barcodes and specific lot numbers – generated directly from our sales order numbers. The general work flow process from sales order, to work order, to packing slip, payables, receivables, general ledger – everything is streamlined! Metasystems’ ERP enabled us to grow from 4 million in sales to 7 million in one year, which would have been IMPOSSIBLE with the paper system we were using before. I can’t imagine the glaring (and expensive!) errors that would’ve occurred with that kind of growth. Metasystems customer support is superb. I cannot highly recommend them enough. To be able to call or email someone in the USA, and get a near immediate response or solution is a far cry from most of the other ERP systems we looked at. I can’t imagine our business without Metasystems or Metasystems’ ERP – they are truly a partner at this point.