MetaMap FAQs

    • Who is MetaMap best for - their role(s) within what kind of companies.

      FinTechs (neobank, lending, crypto, payments, wallets, crowdfunding, insurance...), e-commerce and sharing economy companies (mobility, deliveries, etc).

    • How does MetaMap benefit them?

      Verifying ID documents to support your KYC and compliance programs
      Confirming identities of your users to prevent fraud
      Verifying the age of your customers
      Automating account recovery requests

    • How technical do users need to be to use MetaMap's software?

      You don't need to know much. It's user friendly so the end user doesn't need to know much.

    • What makes MetaMap a leader in this space?

      5 min integration; advanced biometrics and OCR; deep checks (governmental checks, watchlists, email, IP...); integrations with other providers (Comply Advantage); seamless UX.

    • Who are MetaMap's biggest competitors (3-5 companies)?

      Onfido, Jumio & Trulioo

    • How/why is MetaMap better than those competitors (or most others in their market)? What about MetaMap is unique, stronger, easier, etc.?

      Flexible prices and volumes; KYC / AML guidance; All-in-one verification platform (IP, email, phone number, watch lists, government checks...)

    • What kind of features can customers expect MetaMap to release in the near future? And longer term?

      Point of sales verification
      Filtering verifications in dashboard
      Create an alert to pop up when an ID is expired
      Support template matching worldwide

    • Which popular or common software does MetaMap integrate with?

      Comply Advantage

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for MetaMap. If it's not simple, use broad estimates or ranges for typical setups.

      It depends on the features and the number of verification needed.

    • Does MetaMap offer a trial or free download available?

      We're working on it. It should be available next month.

    • Does MetaMap offer any kind of training/education for their product?

      We're training our customers conferencing directly with them to answer any question they might have.

    • Describe the implementation process and timeline for MetaMap software.

      First step is to build and customize your verification flow. In the Mati dashboard, you can set up everything in a few clicks: type of documents your users will need to upload, biometric checks, specific checks like IP address, email, government databases, watchlists - or the appearance and UX of your flow.
      Next step is the integration, and Mati offers you 3 different methods: via SDK integration, via API integration, or via direct link verification. SDK integration only takes 5 minutes: you copy-paste a few lines of codes on your website and you're done! Same thing for direct link verification.
      The API integration takes a bit more time and will require a developer to be properly set up. Typically, our clients opting for an API integration need from 2 hours to 2 days to have everything properly rolling.
      In any cases, our Customer Success Team is here to take you through this process, and achieve integration and deployment as quickly as possible.

    • What are the MetaMap support options? List all.

      Email
      Conference calls
      Phone calls

    FeaturedCustomers has 1,806,713+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.