"Hi Kristen! Hope you're having a good day. I just wanted to take a moment and say thanks to you personally and all your teammates at Member Solutions especially though all we've been going through as a result of the COVID-19 situation. As you know I've been with MSI and its predecessor since 2004. There have been many opportunities to change companies. I decided to stay. not because of convenience and familiarity but because you and your team have continually supported me during difficult times personally and professionally with a level of caring I'm not confident that I would have received from another company. So again. THANK YOU for being the kind of company that matches the values I have personally and professionally. Your company's continued guidance and support through these unprecedented times makes you a shining example of heart in this business environment and gives us some hope we can continue to do what we love which is to serve our students and families allowing them to create a brighter tomorrow. God Bless!"