"The compassion and understanding that John showed our patients, coupled with efficiently assisting them with the issue at hand, epitomizes the kind of experience we want for our patients. We could not ask for a better demonstration of our top three values: Compassion, Respect and Excellence. John is an exemplary …

"This used to be one of the things that kept me up at night. I truly appreciate the work that has been completed over 6 months to reduce the inventory in these work queues from a high of $7.7M to the current amount of ~$40k."