MattsenKumar

Read 4 MattsenKumar reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 8 customer videos to see why companies chose MattsenKumar as their

MattsenKumar (MK) is the creation of contact center veterans Mike Mattsen and Aarati Kumar, who have a collective experience of over 40 years. Their vast knowledge and leadership in the Indian market, in particular, assures their clients get nothing but the best solutions for high value and quality Business Process Outsourcing (BPO) and Process Consulting.

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  • 4 Testimonials View
  • 16 Case Studies View
  • 8 Customer Videos View
Customer Rating Review Score based on 1565 reference ratings
4.8/5.0 (1565)

4Testimonials

  • "The highlight of our association with MattsenKumar was the flexibility and expertise the talent pool brings to the table. Kudos team."

    Major Utilities Organization Manager - Quality & Analysis

  • “Within a month, the team at MK has become such an integral part of our menu management, merchant query handling, and customer support process. Their support during this pandemic was …

    Leading Global Food Aggregators and Food Company Head – Operations

  • "The team has always displayed a “can-do” attitude in the toughest of the situations. That’s why MK is our preferred partner for outsourcing."

    Leading Telecom Company Vice President – Customer Experience
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16 Case Studies

  • Omnichannel Support Transforms Customer Experience For Leading Fintech Player In India

  • Predicting Accurate CSAT through Call Quality

  • Process Mapping & Optimization Help Reduce Turnaround Time and Cost

15 more case studies currently locked

8 Customer Videos

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Additional MattsenKumar Information & Resources

Read MattsenKumar Reviews, Testimonials & Customer References from 4 real MattsenKumar customers.

Browse MattsenKumar Case Studies, Customer Success Stories, & Customer References from 16 businesses that use MattsenKumar.

Watch MattsenKumar Customer Videos to learn why 8 businesses chose MattsenKumar.

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