"I just wanted to thank you for doing such a wonderful job designing and maintaining my web site. After having a web site with another designer, switching to you was one of the best moves I made in 2002. The volume of compliments I received from my customers on how nice and user friendly the web site was, served as a constant reminder of how important it is to make a first impression. To be able to promote my business with my web site to anyone with internet access, is by far the greatest selling tool I have. Enclosed with this letter is a check for our domain name and web hosting for the next year. I look forward to working with you for many years to come. Thank you once again for such an excellent service."