“We recently hired Nancy and Steve to teach a webinar on “Preparing for the Media during Crises” geared towards all types of municipal employees and officials. They both have a wealth of knowledge and experience with crisis communication and public relations, which translated perfectly to this virtual training. They provided great real-life examples and tangible takeaways for participants, including professional PowerPoint slides and a downloadable e-book outlining their 20 crisis communications tactics. Being communications experts, Nancy and Steve were awesome virtual presenters they kept the audience engaged, shared the responsibilities for presenting their material and easily segued into questions from participants it was all very fluid! They have an easy rapport with each other and their confidence and comfort with the material was evident.”