The Marlin Company FAQs

  • Who is The Marlin Company best for - their role(s) within what kind of companies.

    When it comes down to it, a variety of titles are actually responsible for uploading, enhancing, scheduling and distributing content using Marlin’s content management system and Electronic Communication Station (ECS) technology.

    And that’s where Marlin shines. As the only digital signage company that works exclusively with the workplace, we realize that turnover happens. We know that admins and even temps are given access to manage content. They can’t be expected to sit through hours and hours of training. The system needs to be intuitive and easy. That’s what Marlin does. Most new Users and start posting in minutes, not hours.

    The entire system is scalable, so you can have one screen or screens throughout your facility. Or you can even have your entire enterprise linked with various Administrator roles and permission levels.
    Marlin Electronic Communication Station contract signers and main Users come from safety and operations backgrounds as well as HR and Corporate Communication roles. Often many titles share responsibility for creating/sharing content.

    And because fresh content is a must for employee engagement, Marlin offers industry-specific content to supplement your messaging. So there’s never a worry about not having enough. We’ll make sure your electronic message boards always have engaging visuals.

  • How does The Marlin Company benefit them?

    Unlike many DIY solutions, Marlin’s solution is incredibly intuitive and scalable. We empower Administrators to easily create content or assign as many content contributors as they wish… with just a few mouse clicks. No more running to IT for help with digital signage content distribution questions.

    Marlin also helps set you up for success from the first day. With a combination of industry-specific content to support your overall engagement strategy, as well as ongoing tools & tips newsletters and customer care support, you’ll be on your way to reaching and engaging employees like never before.

  • How technical do users need to be to use The Marlin Company's software?

    Many customers choose Marlin because they have little to no technical background. In fact, many companies often assign new employees and admins to help manage content in their Marlin Electronic Communication Stations... because they know they can. The system is meant to be intuitive. Training videos and free customer care is also available.

  • What makes The Marlin Company a leader in this space?

    Marlin has been at the workplace and visual communications business for a long time. And we’re the only digital signage company that’s 100% dedicated to the workplace and the strategy behind reaching and engaging employees. It’s why we have industry-specific content ready to supplement your messaging.
    Marlin also has a direct sales team throughout North America. In many cases, you would be enjoying a relationship with a Marlin Regional Manager who has been with the company for a good portion of their careers… a sign of Marlin’s culture and team attitude. We’re here to help you succeed.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for The Marlin Company. If it's not simple, use broad estimates or ranges for typical setups.

    Pricing is based on many factors from screen configuration to Marlin content inclusion and enterprise rollout. Please contact Marlin for a specific quote for your needs.

  • Does The Marlin Company offer a trial or free download available?

    Trials are available through Marlin Regional Managers. Please contact Marlin for access.

  • Does The Marlin Company offer any kind of training/education for their product?

    Marlin offers a training video library, as well as free customer care to assist with everything from content questions to hardware or technical concerns. A dedicated key account specialist for enterprise-wide training specific to your organization may also be available. Please contact Marlin about this option.

  • Describe the implementation process and timeline for The Marlin Company software.

    Customers may use Marlin's approved installation vendors for hardware, or they may install their own equipment (screens/digital signage computer). If a Marlin vendor is used, a site survey would be scheduled first at the convenience of the customer. Once installed, the Marlin system should be available to start using the same day.

  • What are the The Marlin Company support options? List all.

    Marlin Customer Care
    Marlin Tech Support
    Marlin's direct sales force (available across North America)
    Marlin's approved installation vendor system