“We had very manual paper-based processes and ran our tenders that way. For tenders we had used an ERP solution previously, which didn’t work. We spent so many hours trying to get the system configured. We managed to run two unsuccessful RFPs of which we had to close down before the RFPs were even due, so we wanted to go into esourcing and we saw an opportunity to utilise our client base with a service such as Market Dojo. The idea was, in essence, to see how we could streamline our processes. This was something we’ve wanted to do for years, we just didn’t have the capability or technology to do it.”