MarginEdge FAQs

  • Who is MarginEdge best for - their role(s) within what kind of companies.

    MarginEdge works exclusively in the restaurant and hospitality space. Owners, CFOs, multi-unit operators, general managers, chefs, accountants and bookkeepers can all use MarginEdge to reduce paperwork and see daily P&L. MarginEdge also offers a product specifically for accountants and accounting groups who have restaurants in their portfolio.

  • How does MarginEdge benefit them?

    MarginEdge reduces paperwork to 2-3 minutes a day so restaurant operators can spend more time with their staff and guests. The software provides daily P&L for better informed decisions in the moment instead of weeks after the period ends. Accountants and bookkeepers can specifically benefit by the elimination of manual data entry.

  • How technical do users need to be to use MarginEdge's software?

    The software can be used on mobile or desktop, little to no technical training is required. MarginEdge provides unlimited free support and getting started using MarginEdge is covered in the onboarding call. Technical questions are covered in our extensive help library and on-demand webinars.

  • What makes MarginEdge a leader in this space?

    MarginEdge was founded by restaurant operators who truly understand the problems facing back office operations. It's the only invoice processing platform combining advanced technology with human review to ensure handwritten adjustments are captured. For a kitchen, a green onion is a green onion, whether it’s sold as a “scallion,” “onion, green,” or any other name. MarginEdge sees green onions the same way restaurants do. Invoice data is mapped and related by product, not by what each vendor calls the item. Product prices are updated as new invoices come in, minimizing coding mistakes and giving accurate insight into real-time food costs. Flat fee pricing means no extra fees for bill pay, setup or support.

  • Who are MarginEdge's biggest competitors (3-5 companies)?

    Marketman, Yellow Dog Software, Restaurant365

  • How/why is MarginEdge better than those competitors (or most others in their market)? What about MarginEdge is unique, stronger, easier, etc.?

    MarginEdge is an all in one solution for restaurant back office management. It processes invoices within 24 to 48 hours using a unique combination of machine learning and humans to ensure speed and accuracy. Products are related by SKU across vendors so a potato is a potato, no matter what vendor it was purchased from. MarginEdge offers free bill pay, unlimited support and no setup fees. MarginEdge integrates with over 55 POS and 15 accounting systems.

  • What kind of features can customers expect MarginEdge to release in the near future? And longer term?

    Near term improvements in payment options are being developed as well as recipe costing and additional efficiencies in item ordering.

  • Which popular or common software does MarginEdge integrate with?

    MarginEdge integrates with over 55 POS systems like SpotOn, TouchBistro, Aloha and many more. Accounting integrations include Intuit, Sage, Xero, Netsuite, Compeat and ten more. MarginEdge was selected as Intuit's first restaurant industry unified solution provider.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for MarginEdge. If it's not simple, use broad estimates or ranges for typical setups.

    MarginEdge offers flat fee pricing of $300 per month per location (with annual payment). No setup fees.

  • Does MarginEdge offer a trial or free download available?

    no

  • Does MarginEdge offer any kind of training/education for their product?

    MarginEdge offers training through onboarding, live and recorded webinars, feature explainer videos, help articles as well as phone consultations.

  • Describe the implementation process and timeline for MarginEdge software.

    Implementation of MarginEdge starts with a kickoff call from the onboarding team. There are three steps to begin using MarginEdge: activate the account, connect the POS, and accounting system. You can use the product right away but expect to invest a few hours setting up to ensure successful use of the product.

  • What are the MarginEdge support options? List all.

    Support is offered through email or phone. For clients interested in self-service, MarginEdge provides articles, videos and webinars on the MarginEdge help website. Free unlimited support is included and includes 1:1 consultations.