“With a large site, one person can’t check standards across every area. The auditing tool via the app allows our Duty Manager team to conduct checks in preparation for the centre opening whilst sharing their findings with their colleagues, ensuring we cover the full site daily.”

“With Connect, we have a much improved two-way communication with retailers that allows us to collect essential feedback. The technology has helped to streamline processes and improve efficiency.“Connect also supports retailers’ businesses through features such as staff-to-staff discounts and job vacancies in the captive retail communities —over 50,000 retail staff …