Maintenance Connection

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Customer Reference Score
Technical Details Devices Supported
  • Windows
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses


Maintenance Connection is a cloud-hosted maintenance management software application. It is ideal for companies of all sizes in industries such as travel agencies, energy development, warehouses, utilities, government, manufacturing, healthcare, general facilities management, and others. The vendor also offers on-premises hosting option.

With this software, you can manage and track maintenance costs, handle asset lifecycles, allocate resources, and get updates on possible equipment failures. The platform integrates with computer aided facility management (CAFM) tools and enterprise resource planning (ERP) solutions.

You can configure the homepage of each user as per their role. Requests, work assignments and other current goals that need fast attention are displayed in red. A customizable calendar shows staff work schedules and how they are linked with one another. The application operates on the MS SQL Server Relational Database Engine.


Seamless Integrations

Maintenance Connection assists you to manage inventory and assets, preventive maintenance, service requests, and order tracking. You can lay out an asset hierarchy and include asset locations in your organization. The preventive maintenance functionality allows you to automatically produce maintenance schedules at various frequencies. Besides that, the system can be smoothly integrated with other programs such as time tracking, finance, real-time location solutions, and ERP tools.

Three Purchase Models

Maintenance Connection can accommodate 10 to 10,000 users. The vendor offers three purchase models: On-premise, cloud hybrid, and cloud. You can access the solution remotely via mobile app and web browser. The product comes with seven layers of security architecture and modules.

Other Advantages

Effortless management using work order tracking

Track each asset through by developing an intuitive asset hierarchy

Implement schedules for preventive maintenance processes like inspections and others

Rank requests and assignments by needs, priority, and due dates

Manage your inventory efficiently

Customizable dashboard and KPIs permit you to swiftly get the information you need

Product Features

  • Asset management
  • Inventory control
  • Preventive maintenance
  • Reporting
  • Service requests
  • Work order tracking

Company Video


Subscription License

  • Recurring annual or monthly fee
  • Cloud and on-premise deployments

Perpetual License

  • Higher up-front purchase (capital expenditure)
  • Low annual support contract

For Both Licenses

Pricing based on number of users

  • Named user licensing
  • Limited use licenses also available
  • Unlimited service requesters

Customer Support

Phone Support
Support Tickets