LoopVOC is an analytics startup. Data is at the heart of every decision they make, and they strive to enable their customers to use data in new and innovative ways. They are innately curious, radically transparent, and obsessed with feedback. They set aggressive goals and push theirselves to constantly evolve. They like to go after big ideas, fast and they’re building out a team of highly-motivated people who like to do the same. Loop is Voice of the Customer software designed to revolutionize the way SaaS companies collect, analyze, and respond to feedback from their customers. By combining natural language processing with a simple user experience, they can provide companies with real-time access to customer feedback, where traditional market research cannot. It's their mission to help companies embrace feedback to make smarter, faster decisions.
"Over the past few years, I’ve learned that marketers don’t necessarily talk to their customers. They spend an inordinate amount of time and budget going after prospects, but they’re not …
"LoopVOC has allowed us to aggregate, in one place, all of the different customer reviews about our products. This has allowed cross-functional leaders to understand exactly what the market thinks …
"We didn’t have a place where we could aggregate reviews, win/loss data, NPS data, and competitor reviews. We had to look at all of these channels independently, and this made …
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