Lookback is a customer research platform for usability testing and interviewing. It's the best way to collect feedback from customers on your product, website or prototype. Bridging the gap between users and product teams not only produces more usable products, it ensures humanity is at the core of every product decision. They also believe empowering the research community to bring their valuable and artful skillset to their product organizations is essential. Their vision is for every builder of experiences to be able to interact with real users, in-depth, in real time, and in real contexts.