LogicManager FAQs

  • Who is LogicManager best for - their role(s) within what kind of companies.

    Risk transcends all industries, and LogicManager's risk-based solutions help organizations in a variety of sectors, including banking, credit union, education, energy, healthcare, insurance, manufacturing, nonprofit, retail, technology, telecommunications, transportation, and more. The user-friendly platform is designed to engage front-line employees, and provides the robust technology needed to produce comprehensive reports for the board of directors and external regulators.

  • How does LogicManager benefit them?

    LogicManager manages uncertainty and maximizes the value of enterprise risk management, governance, and compliance programs with integrated software, a flexible SaaS platform, and top-rated customer support.

  • How technical do users need to be to use LogicManager's software?

    The LogicManager platform allows organizations to build, maintain, and grow without the expertise of IT professionals. To assist organizations in maturing their ERM or GRC processes, LogicManager provides a dedicated advisory analyst as an auxiliary team member for the lifetime of their subscription. From on-boarding, training, and data imports to industry guidance, report building, and hands-on assistance; LogicManager’s analysts are trained to ensure your goals are met.

    This dedication to customer success is reflected by LogicManager's commitment to never charge professional service fees, and continual 90-day satisfaction guarantee.

  • What makes LogicManager a leader in this space?

    LogicManager has become a leader in ERM and GRC because of its focus on customer success and integrated approach to managing traditional governance, risk management, and compliance activities. LogicManager was named Quadrant Knowledge Solutions' GRC Company of the Year, one of Insight Success’ 50 Most Valuable Technology Companies, was awarded GRC 20/20’s GRC Value Award in Risk Management, and has been recognized by Forrester Research with a perfect 5.0 in Customer Feedback. With offices in the United States and Europe, LogicManager enables companies around the globe to achieve success.

  • How/why is LogicManager better than those competitors (or most others in their market)? What about LogicManager is unique, stronger, easier, etc.?

    Unlike other GRC solutions, LogicManager offers a suite of risk-based solutions that are designed to work together across functions and levels, giving companies an enterprise-wide view into their risk. The platform is highly customizable, and comes out-of-the-box with pre-built libraries, templates, assessments, surveys, and other content on day 1. LogicManager is committed to never charging professional service fees, and is the only vendor to offer a continual 90-day satisfaction guarantee that ensures customers are successful.

  • What kind of features can customers expect LogicManager to release in the near future? And longer term?

    Please contact LogicManager for a full list of upcoming product enhancements and new releases: info@logicmanager.com

  • Which popular or common software does LogicManager integrate with?

    Please contact LogicManager for a full list of integrations: info@logicmanager.com

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for LogicManager. If it's not simple, use broad estimates or ranges for typical setups.

    LogicManager offers a variety of packages that are designed to grow with organizations of all sizes. Please visit LogicManager's website to learn more and request a quote: http://www.logicmanager.com/erm-software/editions-pricing/

  • Does LogicManager offer a trial or free download available?

    Please contact LogicManager to schedule a live demonstration and learn more about trying our software: info@logicmanager.com

  • Does LogicManager offer any kind of training/education for their product?

    Every LogicManager customer has direct, unlimited access to a dedicated member of our advisory analyst team for the lifetime of their subscription. Analysts are paired with organizations based on their experience working with similar industries and functional areas. Their goal is to help you adopt best practices as well as achieve key milestones in under 90 days.

    Additional step-by-step documentation, video tutorials, and community forums are available through LogicManager's online help center. Customers are also invited to attend LogicManager’s annual user conference, IMPACT, for peer-to-peer networking and expanding learning opportunities.

  • Describe the implementation process and timeline for LogicManager software.

    LogicManager's training and implementations ensure customers gain access to their SaaS environments within 5 business days, and are fully implemented in less than 45 days. LogicManager backs up this approach with a continual 90-day satisfaction guarantee that’s provided to every customer, tying our success as a vendor directly to the success of our users and their programs.

  • What are the LogicManager support options? List all.

    With offices in the United States and Europe, LogicManager offers 24/7 support. All LogicManager customers are provided unlimited, dedicated support from assigned advisory analysts, at no additional cost. Customers also have access to unlimited technical support, and can access a user-friendly online help center.