Localz provides solutions that transform the last mile of deliveries in retail businesses and field services. Whether receiving a delivery or collecting in store, customers now demand real-time transparency, simplicity and control of their experience. The fulfilment experience is as important as the product.
“The utilities industry is currently in a transition from a commodities business to a services industry. Today’s customers are becoming accustomed to services that are centred around their convenience and experience. Companies such as Uber and Amazon Prime have created new benchmarks for service. By implementing Localz technology, British Gas is meeting and delighting customers with new levels of real-time communications. The Localz solution is a vital part in helping us as our organisation grows.”
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