"The program is fantastic! It has helped me identify issues that I would not have noticed had they not been reported as deficient by the contractors. I am a one-person operation in my department and using LIV is like having a second person assisting me. The most difficult part is getting all the contractors on board. Once you get them to understand the significance of the process it becomes easier. One of my best experiences is how everyone in the company is ready to work with you and adjust the program to YOUR needs. It is not a cookie cutter program, they are open to suggestions and comments to customize to you."