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KNS Technologies is a leader in developing and delivering innovative enterprise solutions to businesses. Three entrepreneurs, having a combined experience of more than 50 years of IT Consulting Services, founded the company in 2009. KNS Technologies offers a wide array of consulting services to assist their clients in achieving their operational and financial objectives.
Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. Provana delivers products like compliance management system, collection resolution apps, speech analytics platform, business analytics dashboards and a reliable workforce specifically trained for your needs. Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%
Software Group is a global technology company that is specialized in delivery channel and integration solutions for the financial inclusion industry. The company’s vision is to accelerate financial inclusion by creating cutting edge technology solutions. Software Group is committed to delivering cutting-edge technology solutions and has an outstanding track record of handling complex implementation projects
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