Less Annoying CRM FAQs

    • Who is Less Annoying CRM best for - their role(s) within what kind of companies.

      Less Annoying CRM was specifically designed with small businesses and small teams in mind. Folks in hundreds of industries use us -- from financial planners and real estate agents to manufacturers and home repair companies. If part of your job involves building customer relationships over time and many touches, our CRM is for you.

    • How does Less Annoying CRM benefit them?

      A CRM is only as good as the data you put into it, so it's important to go with a CRM you actually enjoy using every day. If you don't enter data regularly (because a CRM is too complicated, it wasn't set up right, or it's missing key features), you won't reap the full benefits of the software.

      By being simple and easy to use, and including free customer service, onboarding help, and training for your team, Less Annoying CRM sets every customer up for CRM success. We also have all of the essential features you need in a CRM:
      - Contact Management: you'll have a complete communication history and contact details for every person and company in your CRM!
      - Calendar: never let a lead slip through the cracks with Less Annoying CRM's calendar and reminder features!
      - Pipelines: keep track of all of your leads and customers with our easy-to-customize process tracking tool.
      -Customizations: your CRM should fit you and the way you work; LACRM has no customization limits, and your CRM Coach is always there to help you plan the right fields and statuses.
      - Email Logging: keep copies of emails in your CRM so that you get a full picture of your communication history!
      - Mobile Access: LACRM is available wherever you have an internet connection, so you don't need to worry about being on the right device or downloading contact data before a trip.
      - Easy Collaboration and Sharing: if you have a team, it's important to be able to manage your users' activities! LACRM makes that simple with transparent permission options, activity and lead reports, and easy contact and task sharing features.
      - Exporting: your data in LACRM belongs to you. You can export all of it at any time.
      - Data Security: your data security is a top priority for us at LACRM. We go above and beyond industry best practices to keep your data accessible and safe.

    • How technical do users need to be to use Less Annoying CRM's software?

      You don't need to be a tech expert to use Less Annoying CRM!

      Less Annoying's team of experienced CRM Coaches has helped hundreds of users who are totally new to CRM successfully set up and implement their account. In addition to live demos, phone and email support, and tons of help documentation, users can take advantage of our free customization, team training, and importing services to make sure their CRM is set up correctly on day one.

    • What makes Less Annoying CRM a leader in this space?

      Our name says it all: we're less annoying! Many CRMs are robust and powerful, but clunky and difficult to use. And we've said it before: if you don't actually use your CRM, it can't help you! We made Less Annoying CRM simple and easy to use so that you can reap all the benefits of having a CRM. Plus, Less Annoying CRM's pricing is simple and transparent, $10/user/month for everyone, so you don't have to worry about upsells or surprise charges.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Less Annoying CRM. If it's not simple, use broad estimates or ranges for typical setups.

      Our pricing is simple: just $10/user/month for everyone. No upsells, no add-ons, and no surprise charges.

    • Does Less Annoying CRM offer a trial or free download available?

      You can try us free for 30 days (no credit card up front)! Sign up for your free trial on our website: www.lessannoyingcrm.com

    • Does Less Annoying CRM offer any kind of training/education for their product?

      We offer free and unlimited phone and email support. You can call us, email us, or schedule a screen share from 9-5 CST, Monday through Friday. Your CRM Coach will help with training, answering questions, importing contacts, adding customizations, and onboarding your team.

      We also have weekly demo webinars, help documentation, and a large video tutorial library for folks who want to master the CRM on their own.

    • Describe the implementation process and timeline for Less Annoying CRM software.

      You can set up your CRM account in just a few minutes! Once you've signed up for your free trial, we recommend taking the following steps to get started:

      1. Watch our Beginner's Guide video series! Our video tutorials will walk you through all of the CRM's features, and you can follow along in your own account. Or, you can schedule a 1:1 demo with your CRM Coach if you want help getting set up!

      2. Import your existing records. It's important to get everyone you talk to in your CRM. You can always send spreadsheets to your CRM Coach for importing help, or schedule a call if you need assistance setting up an integration.

      3. Set up your customizations. Your CRM Coach can help with this process, or take a look at what you have and let you know if they see any red flags.

      4. Onboard the rest of your team. Your CRM Coach can help with training as well -- just schedule a call!

      This process can take anywhere from 1-2 hours for folks with a small database and few customizations to 8-10 hours for large teams with many records. It depends on how you plan your training and how much help you'd like from your CRM Coach!

    • What are the Less Annoying CRM support options? List all.

      We offer free and unlimited phone and email support. You can call us, email us, or schedule a screen share from 9-5 CST, Monday through Friday. You can also peruse our online help documentation and video tutorial library for self-service support.

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