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Founded in 2001, CBT is a premier, woman-owned domain expert integrator and technology solutions provider with extensive experience designing and deploying solutions for Fortune 50 clients across the globe. We consistently deliver excellence thanks to our first-class team and strategic partnerships with the world’s finest providers of hardware and software solutions. By combining best-of-breed technologies, CBT provides a balance of services and solutions in the areas of Industrial IoT (IIoT), HPC & Analytics, Hybrid IT and IT Supply Chain Optimization to augment your enterprise with the necessary tools to excel in the global marketplace. Thanks to successful projects like the Refinery of the Future at Texmark Chemicals, CBT has become an award-winning IIoT thought leader and trusted partner to industry-leading companies such as Hewlett Packard Enterprise (HPE), PTC, Intel, Aruba, National Instruments, RealWear, Antea and more.
Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. Provana delivers products like compliance management system, collection resolution apps, speech analytics platform, business analytics dashboards and a reliable workforce specifically trained for your needs. Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%
Xantrion was founded by Anne Bisagno and Tom Snyder to bring world-class IT services to midsize organizations in the San Francisco Bay Area. Forward-thinking solutions, in-depth security expertise, and superior execution have made us one of the top 50 IT service providers.
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