“We recently had a hearing impaired patient scheduled for surgery who was in need of an ASL interpreter. Unfortunately, this need was only made known to us the day before the surgery. I immediately contacted LSA and our dedicated Account Manager went to great lengths to ensure we had the video interpreting service set up for surgery the next day so that we could access an ASL interpreter. How he did it should be a case study on going above and beyond for the client and the patient, providing the little extras that truly make a difference.”