Language I/O's software enables monolingual (i.e., English speaking-only) customer support teams to chat, email, and provide self-service support in over 100 languages in real-time. With their unique machine translation technology, they can get your team up and running with accurate, secure translations for your company and industry within 24 hours. Their GDPR compliant and ISO-27001 certified software integrates with all major customer relationship management systems (CRMs) including Salesforce, Zendesk, and Oracle.
“The savings for us was more in terms of having a robust knowledge base where customers can find answers themselves, which results in a better customer experience. If we’re able to provide a translated article to someone in Sweden, that person does not have to write to us to get a response. We’re not having to handle that email, and the customer is happier because they get a response in real time instead of having to wait for a response in a foreign language.”
Read Language IO Reviews, Testimonials & Customer References from 6 real Language IO customers.
Browse Language IO Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Language IO.